State Farm® Insurance Agent Tom Loughlin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kathi Dunn
March 2, 2026
"Tom and his support staff are wonderful. My parents used Tom since he opened. I have used his office since I had something to insure. They are attentive and accommodating and always ready to help with compassion and kindness."
Nahun
February 9, 2026
"Excellent service and a very good insurance company. I am very satisfied with the attention and how fast the process was. Special thanks to my brother-in-law Ilario for recommending them. I highly recommend them!"
"Hello Nahun! We appreciate you and Illario! Thank you so much for taking the time to share your experience. We're happy to have made a great impression! We look forward to keeping up the great work! Thanks again and we are always here for you."
Nicolas Arauz
February 2, 2026
"Great"
"Hi Nicolas! We truly appreciate your positive review! We truly value your recommendation and are confident we can continue to provide excellent service in the future."
victor zeines
January 26, 2026
"tom has the very best people working with him its always a please talking to anyone of his people wish they could work for me"
"Hey Victor! We're delighted to hear about your experience and appreciate the positive review! We look forward to serving you many more times in the future! "
Linda Brandt
December 4, 2025
"Always there for me! Real people, with a desire to put your mind at ease. They've got the answers!!"
"Thank you so much for the positive review Linda! We appreciate you and are happy to have you. Have a happy holiday! -Tom Loughlin"
Marshall Courtney
November 21, 2025
"I'm a new customer and they made switching carriers a very painless process. Would recommend."
"Thank you so much Marshall! We are happy to have you here with us. Hope you have a happy holiday! -Tom Loughlin"
Khalil Sharp
November 19, 2025
"Jessie is the best saved me a bunch on my insurance!! Ask for her!"
"Thank you so much for your review Khalil! We appreciate you! -Tom Loughlin"
Maralyn Master
November 19, 2025
"Very very helpful"
"Thank you so much for your review Maralyn! We appreciate it! Wishing you a happy holidays! -Tom Loughlin"
martha figueroa
November 5, 2025
"Quick and easy thank you for sending me all the Docs"
"Thank you so much for the review Martha! We appreciate you."
Daniel Shook
November 5, 2025
"Jasmine was incredibly helpful, fast, and reliable when working with the dealership to get a mutual customer's new bike ready to rock and roll! One of the easiest places to work with, and I wish every insurance place were like this!"
"Thank you for the review Daniel! We appreciate it."
Kathleen Burchfield
October 23, 2025
"We are long time customers. When we moved 3 years ago, we stayed with this agency because of their exceptional customer service. They explain coverage and highlight ways to save. Our children now use them too, and have commented about how easy they are to work with compared to their previous insurance providers. Eurie at this agency is amazing!"
"Thank you so much for your review! We appreciate your business."
Paula Dravecky
October 21, 2025
"Jessie is fantastic, her customer service is outstanding!!"
"Thank you Paula for the review! We appreciate having you as a customer."
Maryfrances Gattine
September 22, 2025
"I have been a customer of Tommy Loughlin for over 40 years and have always received amazing service from him and his team. Jasmine helped my mother and me today and went above and beyond in the service she provided. Thank you so much, Jasmine!!!"
"Thank you so much for your review Maryfrances! We appreciate having you as a long-time customer and hope to continue to provide great service to you. -Tom Loughlin"
Susan Roth
September 15, 2025
"If here was a zero star rating for one India Dillard at State Farm Insureance in Mt. Marion, NY I would not have chosen the one star option. Rude, sarcastic, inept and gives the feeling that she is very unhappy working for State Farm. The Mt. Marion office would better serve their clients without her."
"Hi Susan, I am so sorry that you've had that experience! We sincerely appreciate having you as a customer. If you'd like to speak to me directly, please reach out to the office. Hopefully this was only a rare, one-time experience for you and you've had pleasant experiences previously with our staff with your many years with our office. -Tom Loughlin"
Daniel Luffman
September 6, 2025
"Takes care of all my insurance needs"
"Thank you so much for your review! We appreciate having you as a customer Daniel! -Tom Loughlin"
Laurie Harris
September 4, 2025
"Always available to answer questions. Prompt and courteous"
"Thank you so much for your review! We appreciate having you as a customer Laurie! -Tom Loughlin"
Peggy Morano
August 12, 2025
"We have been a client of State Farm with Tom since 1984 and he and his office have always provided quality service. We recently needed a vehicle towed and since we do have the towing benefit on our policy, we were able to have our vehicle towed and a reimbursement check sent out the very same day. Thank you to Jasmine who was our customer service representative for such quick and efficient service. Tom and his staff have always been available to us when we had questions or various situations arise. Many thanks to all!"
"Thank you so much for your review! We appreciate having you as a customer Peggy! -Tom Loughlin"
Elizabeth Harper
August 4, 2025
"I have been with State Farm for close to 35 years. They have always been very helpful. Just recently, Eurie, at Tom’s office helped me lower the cost of both my home and car insurance… I very much appreciate the help! Thank You!"
"Thank you so much for your review! We appreciate having you as a customer Elizabeth! -Tom Loughlin"
Al Davis
July 31, 2025
"Jasmine always provides, quick, efficient, and quality service"
"Thank you so much for your review! We appreciate having you as a customer Al! -Tom Loughlin"
Thomas B
July 30, 2025
"Such a friendly and responsive staff. I’ve never waited on hold once. They can help make everything much easier during such a stressful situation."
"Thank you so much for your review! We appreciate having you as a customer Thomas! -Tom Loughlin"
Tim Reid
June 12, 2025
"Prompt, friendly and ready ready to help every time. Best Agency !!!"
Donnie Zee
May 3, 2025
"We have been using Tom/State Farm for decades. His staff has always been knowledgeable, friendly, courteous and responsive. Claims are handled promptly and thoroughly. Competitive with anyone out there."
David Splieth
April 9, 2025
"I like my agent and the staff. Never had any issues."
Olivia Grimsland
January 8, 2025
"Always incredibly helpful and friendly"
Brianne Masters
December 7, 2024
"I had State Farm insurance for many years. My insurance with them went up 35% this past year, I was paying $270 a month, just for me and one vehicle. I switched to geico and saved $134 a month with the SAME coverage."